Refund Policy

Effective Date: [15/04/2025]

At ClayDays Books, we care about your satisfaction and aim to provide a smooth and transparent shopping experience. Below you'll find our refund policy for both physical and digital products.

1. Physical Books

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [Insert Contact Email] with your order number and a photo of the issue. We will gladly send a replacement or offer a full refund.

We do not accept returns or issue refunds for:

• Books that show signs of use

• Items returned after 14 days of delivery

• Orders returned without prior contact

The customer is responsible for return shipping costs unless the item arrived damaged or incorrect.

2. Digital Products (eBooks, PDFs, Audiobooks)

Due to the nature of digital products, all sales are final and non-refundable once the content has been delivered or downloaded.

If you experience technical issues accessing your digital product, please contact us and we’ll do our best to resolve the problem promptly.

3. Order Cancellations

Orders may be canceled within 1 hour of purchase, as long as the item has not yet shipped or the digital content has not been accessed. To request a cancellation, email us at [Insert Contact Email] as soon as possible.

4. Third-Party Purchases

If you purchased a ClayDays Books product through a third-party platform (such as Amazon, Apple Books, or other retailers), please refer to their return and refund policies. We are unable to process refunds for orders made outside our website.

5. Need Help?

We’re here to help. For any questions about your order, refunds, or returns, contact us at:
📧 [hello@claydaysbooks.com]
 

If you need more information, contact us.